All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic One - UI Unavailable in EU
Incident Report for New Relic
Resolved
Between 17:55 and 20:15 UTC, some customers experienced issues when accessing the UI.

We’ve resolved the issue impacting the UI in the EU region. Services have returned to their normal operation.
Posted Feb 12, 2021 - 20:37 UTC
Update
We are continuing to investigate this issue.
Posted Feb 12, 2021 - 20:27 UTC
Update
We are continuing to investigate the issue with NR 1 UI in the EU.
Posted Feb 12, 2021 - 19:54 UTC
Update
We are continuing to investigate the issue with NR 1 UI in the EU.
Posted Feb 12, 2021 - 19:04 UTC
Investigating
Some customers are experiencing an issue with NR1 UI in the EU region. We will update this page as we resolve the issue.
Posted Feb 12, 2021 - 18:12 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe), Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Infrastructure Agent : Europe, Mobile Agent : Europe), and UI : Europe (Alerts : Europe, APM : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe).