All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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NRQL Alert Irregularities in the US Region

Incident Report for New Relic

Resolved

Between 20:45 and 21:58 UTC, some customers experienced missed or false alert notifications.

We’ve resolved the issue with NRQL Alerts in the US Region. Services have returned to their normal operation.
Posted Oct 22, 2020 - 22:12 UTC

Identified

We have identified the issue with NRQL Alerts in the US Region. Data collection is not impacted. We’re working to resolve the issue.
Posted Oct 22, 2020 - 21:33 UTC

Investigating

Some customers are experiencing an issue with NRQL Alerts in the US Region. To avoid false alert notifications, NRQL alerts have been suppressed. We will update this page as we resolve the issue.
Posted Oct 22, 2020 - 21:05 UTC
This incident affected: Alert Notifications : US (NRQL : US).
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