All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

Subscription preferences

You’re almost done. Select the region, products, and services you use to receive the notifications that matter most to your business.

Warning! You are not subscribed to notifications until you complete the process by submitting your selections on this page.

 

Region

Receive notifications for the region in
which your account is based (US/EU).

 

New Relic UI Delays and Irregularities in the EU Region
Incident Report for New Relic
Resolved
Between 14:55 UTC and 20:38 UTC on May 5th, some customers in the EU region may have experienced the APM UI returning errors or not loading as expected. Data ingest and alert notifications were not impacted.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted May 05, 2024 - 20:40 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 05, 2024 - 20:29 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 05, 2024 - 20:25 UTC
Update
We are continuing to investigate this issue.
Posted May 05, 2024 - 20:09 UTC
Update
We are continuing to investigate an issue that may impact New Relic UI for customer accounts in the EU region.
Posted May 05, 2024 - 19:37 UTC
Update
We are continuing to investigate this issue.
Posted May 05, 2024 - 18:59 UTC
Update
We are investigating an issue that may impact New Relic UI for customer accounts in the EU region.
Posted May 05, 2024 - 18:26 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted May 05, 2024 - 18:18 UTC
This incident affected: UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
← Current Status Powered by Atlassian Statuspage