Between 12:50 UTC to 16:08 UTC, some customers experienced gaps in charts and dashboards. Alert notifications were impacted for some customers between 13:00 UTC and 14:25 UTC. Data will not be recovered for Distributed Tracing between 12:55 - 15:10 UTC. Data will not be recovered for Browser monitoring between 13:02 UTC - 13:48 UTC.
We’ve resolved the issue with UI and alerts for the EU region. Services have returned to their normal operation.
Posted Jan 23, 2021 - 16:14 UTC
Investigating
Some customers are experiencing an issue with alerts for the EU region. We will update this page as we resolve the issue.
Posted Jan 23, 2021 - 13:30 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe) and Data Ingest : Europe (Event API : Europe, Log API : Europe, Metric API : Europe, Trace API : Europe).
