All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Delays for the US data ingest in Browser Agent
Incident Report for New Relic
Between 18:21 UTC and 18:38 UTC on March 19, some customers in the US region may have experienced an issue with charts and alerts in the Browser Agent.

To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 18:27 UTC and 18:38 UTC.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Mar 19, 2023 - 18:50 UTC
A fix has been implemented, we are monitoring results. Alerts may have been impacted for some customers.
Posted Mar 19, 2023 - 18:40 UTC
Some customers in the US region may experience an issue with charts and alerts in Browser agent
Posted Mar 19, 2023 - 18:34 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Mar 19, 2023 - 18:31 UTC
This incident affected: Data Ingest : US (Browser Agent : US).