All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Data Ingest Irregularities in the US and EU Regions
Incident Report for New Relic
Resolved
Between 20:09 and 21:05 UTC, customers experienced issues with data ingest in the US and EU regions. Some data will not be recovered.

Notifications were impacted for the US region between 20:35 and 21:02 UTC and between 20:41 and 20:57 UTC for the EU region.

We’ve resolved the issue and services have returned to their normal operation.
Posted Dec 16, 2021 - 21:16 UTC
Investigating
Some customers are experiencing an issue with data ingest in the US EU regions. We will update this page as we resolve the issue.
Posted Dec 16, 2021 - 20:44 UTC
This incident affected: Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US) and Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe).
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