Between 18:45 and 23.35 UTC, some customers experienced Mobile UI lag. Notifications were impacted for some customers between 18:45 and 23.35 UTC.
We’ve resolved the issue with UI and alerts for the Mobile product in the US and EU regions. Services have returned to their normal operation.
Posted Sep 18, 2022 - 23:48 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2022 - 23:43 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 18, 2022 - 23:09 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 18, 2022 - 22:08 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 18, 2022 - 21:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 18, 2022 - 20:56 UTC
Update
We are continuing to investigate this issue.
Posted Sep 18, 2022 - 20:52 UTC
Investigating
We are currently investigating this issue.
Posted Sep 18, 2022 - 20:16 UTC
This incident affected: Alert Notifications : US (Mobile : US), Alert Notifications : Europe (Mobile : Europe), UI : US (Mobile : US), and UI : Europe (Mobile : Europe).
