All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Delays for Data Processing in US Region
Incident Report for New Relic
Between 21:08 UTC to 22:12 UTC on September 20th, some customers in the US region may have experienced delays for data and for related alert notifications.

The service interruption has been resolved and impacted services have returned to normal operations.
Posted Sep 20, 2023 - 22:40 UTC
We are investigating delays for data processing related to multiple data types. Some customers in the US region may be experiencing delays for data and for related alert notifications.
Posted Sep 20, 2023 - 21:48 UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Sep 20, 2023 - 21:40 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US) and Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US).