All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Scheduled Maintenance for the US & EU Regions - November 9th from 21:00 UTC to 00:00 UTC
Scheduled Maintenance Report for New Relic
Completed
The scheduled maintenance has been completed.
Posted Nov 10, 2024 - 00:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.

If you experience a P1 issue unrelated to the ongoing maintenance and are unable to access in-app support, please email servicestatus@newrelic.com with your company name, contact information, and a description of the issue.
Posted Nov 09, 2024 - 21:00 UTC
Update
Our maintenance efforts scheduled for November 10th from 06:00 UTC to 09:00 UTC have been rescheduled to November 9th from 21:00 UTC to 00:00 UTC.

Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:

- inability to render the New Relic UI

- inability to communicate with various APIs

- inability to complete a new user sign up

Please note, we do not anticipate impact to data ingest or alert notifications. All further updates will be posted here on our status page.
Posted Nov 06, 2024 - 15:34 UTC
Scheduled
We intend to perform maintenance on Sunday, November 10th from 06:00 UTC to 09:00 UTC (or Saturday, November 9th from 22:00 PST to 01:00 PST). Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:
- inability to render the New Relic UI
- inability to communicate with various APIs
- inability to complete a new user sign up

Please note, we do not anticipate impact to data ingest or alert notifications. All further updates will be posted here on our status page.
Posted Oct 25, 2024 - 15:49 UTC
This scheduled maintenance affected: UI : US (Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Infrastructure Integrations : US, Logs : US, Lookout : US, Mobile : US, Open Instrumentation : US, Proactive Detection : US, Serverless : US, Synthetics : US) and UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).