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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alerts and Data Delays for US Region
Incident Report for New Relic
Resolved
Between 02:41 and 03:55 UTC, some customers experienced delayed alerts and UI data population. We’ve resolved the issue with delayed alerts and UI data population for Infrastructure and APM in the US region. Services have returned to their normal operation.
Posted Sep 22, 2020 - 20:57 PDT
Identified
We have identified the issue with delayed alerts and UI data population in the US region. Data collection is not impacted. We’re working to resolve the issue.
Posted Sep 22, 2020 - 20:41 PDT
Investigating
Some customers are experiencing an issue with delayed alerts and UI data population in the US region. We will update this page as we resolve the issue.
Posted Sep 22, 2020 - 20:07 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Infrastructure Alert Notifications : US), TELEMETRY DATA PLATFORM ALERT NOTIFICATIONS : US (NRQL Alerts : US), and FULL STACK OBSERVABILITY UI : US (APM UI : US, Infrastructure UI : US).