All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic Unavailable in EU Region
Incident Report for New Relic
Resolved
Between 22:05 and 01:07 UTC, some customers experienced an unavailability of the UI, missed or delayed alert notifications, and gaps in charts. Data will not be recovered.

We’ve resolved the issue with UI and/or alerts for All products in the EU region. Services have returned to their normal operation.
Posted Jun 10, 2020 - 01:11 UTC
Identified
We have identified the issue with a 3rd party Cloud Host Provider that is impacting New Relic availability in the EU Region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jun 09, 2020 - 23:20 UTC
Investigating
Customers are experiencing an issue with UI and Alerts in the EU Region. We will update this page as we resolve the issue. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jun 09, 2020 - 22:21 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe) and UI : Europe (APM : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
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