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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Synthetics Monitors Not Running Properly
Incident Report for New Relic
Between 17:36 and 18:17 UTC, Synthetics monitors using secure credentials did not run and associated charts will have corresponding gaps..

We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.
Posted Nov 20, 2019 - 10:27 PST
Some customers are experiencing an issue with UI and alerts for Synthetics in the US region. We will update this page as we resolve the issue.
Posted Nov 20, 2019 - 10:06 PST
This incident affected: SYNTHETICS : US (UI/Charts : US, Alert notifications : US).