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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Metrics, Custom Events, Logging Alerts/UI Missing for US Region
Incident Report for New Relic
Resolved
Between 02:00 and 02:05 UTC, some customers experienced 500 errors or a blank page, gaps in charts and/or missed alert notifications. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Metrics, Custom Events, and Logs in the US regions. Services have returned to their normal operation.
Posted May 25, 2020 - 19:38 PDT
This incident affected: LOGS : US (UI/Charts : US, Alert notifications : US).