All Products UI & Alerts unavailable for EU Region
Resolved
Between 10:22 UTC and 17:45 UTC, customers may experienced issues accessing the UI for all products in the EU region. Data will not be recovered. Notifications were impacted for some customers between 10:40 UTC and 18:08 UTC.
We’ve resolved the issue with All Products UI and alerts for in the EU region. Services have returned to their normal operation.
Posted Jun 11, 2021 - 18:12 UTC
Update
A fix has been implemented and we are continuing to monitor the results. Alerts for Logging may still be impacted.
Posted Jun 11, 2021 - 17:33 UTC
Update
A fix has been implemented and we are continuing to monitor the results. Alerts for Logging may still be impacted.
Posted Jun 11, 2021 - 16:31 UTC
Update
A fix has been implemented and we are continuing to monitor the results. Alerts for Logging may still be impacted.
Posted Jun 11, 2021 - 15:30 UTC
Update
A fix has been implemented and we are continuing to monitor the results. Alerts for Logging may still be impacted.
Posted Jun 11, 2021 - 14:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Alerts for Logging may still be impacted.
Posted Jun 11, 2021 - 12:40 UTC
Identified
We have identified the issue with UI and alerts for all Products in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jun 11, 2021 - 11:09 UTC
Investigating
Some customers are experiencing an issue with UI and Alerts for all Products in the EU region. We will update this page as we resolve the issue.
Posted Jun 11, 2021 - 10:30 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe), Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, Trace API : Europe), and UI : Europe (Alerts : Europe, APM : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
