Between 17:50 2/4/2021 and 01:00 2/5/2021 UTC, some customers experienced issues accessing the New Relic UI and delayed or missed alert notifications.
We’ve resolved the issue with UI and alerts for the indicated product in the US region. Services have returned to their normal operation.
Posted Feb 05, 2021 - 04:50 UTC
Monitoring
We’ve resolved the issue with UI and alerts for the indicated product in the US region. Services have returned to their normal operation.
Posted Feb 05, 2021 - 01:09 UTC
Identified
We have identified the issue with UI and alerts for the indicated products in the US region. Data collection is not impacted. We’re working to resolve the issue.
Posted Feb 05, 2021 - 00:54 UTC
Update
We are continuing to investigate this issue.
Posted Feb 04, 2021 - 21:45 UTC
Update
We are continuing to investigate this issue.
Posted Feb 04, 2021 - 21:34 UTC
Investigating
Some customers are experiencing an issue with UI and alerts the US region. We will update this page as we resolve the issue.
Posted Feb 04, 2021 - 18:20 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), Data Ingest : US (APM Agent : US, Browser Agent : US, Infrastructure Agent : US, Mobile Agent : US), and UI : US (Alerts : US, APM : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US).
