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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alert Notification Irregularities in the US Region
Incident Report for New Relic
Resolved
Between 14:48 UTC and 15:13 UTC on March 7th, some customers in the US region may have experienced delayed or missing alert notifications. We resolved this service interruption and impacted services have returned to normal operations.
Posted Mar 07, 2023 - 15:25 UTC
Monitoring
We are seeing recovery of underlying services and some alert processing is successful.
Posted Mar 07, 2023 - 15:19 UTC
Update
To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts are temporarily suppressed for some customers in the US region. We are investigating this issue and will provide an update shortly.
Posted Mar 07, 2023 - 14:55 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Mar 07, 2023 - 14:50 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US).
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