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New Relic platform
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  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Logs UI Irregularities for US and EU Region
Incident Report for New Relic
Resolved
Between 03:54 UTC April 5th and 13:00 UTC April 6th, some customers experienced UI unavailability in the Logging product for both the US and EU region.

We’ve resolved the issue with the UI for Logs in the US and EU region. Services have returned to their normal operation.
Posted Apr 06, 2021 - 12:09 UTC
Identified
We have identified the issue with the UI for Logs in the US and EU region. Data collection is not impacted. We’re working to resolve the issue.
Posted Apr 06, 2021 - 11:54 UTC
Investigating
We have identified the issue with the UI for Logs in the US and EU region. Data collection is not impacted. We’re working to resolve the issue.
Posted Apr 06, 2021 - 11:16 UTC
This incident affected: UI : US (Logs : US) and UI : Europe (Logs : Europe).
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