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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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New Relic Intermittent Unavailability in US Region
Incident Report for New Relic
Between 21:10 and 21:37 UTC Friday, July 17th, customers experienced issues accessing New Relic, as well as Alert and UI irregularities. Data will not be recovered.

We’ve resolved the issue with New Relic UI and Alerts in the US Region. Services have returned to their normal operation.
Posted Jul 17, 2020 - 15:16 PDT
Customers may be experiencing intermittent unavailability of the New Relic UI and Alerts. Data collection may be impacted. We will update this page as we resolve the issue.
Posted Jul 17, 2020 - 14:44 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Browser Alert Notifications : US, Infrastructure Alert Notifications : US, Insights Alert Notifications : US, Logs Alert Notifications : US, Mobile Alert Notifications : US, Serverless Alert Notifications : US, Synthetics Alert Notifications : US), APPLIED INTELLIGENCE : US (Incident Intelligence : US, Proactive Detection : US), FULL STACK OBSERVABILITY UI : US (APM UI : US, Browser UI : US, Dashboards UI : US, Infrastructure UI : US, Insights UI : US, Logs UI : US, Mobile UI : US, Serverless UI : US, AWS Lambda Integration : US, Synthetics UI : US), SUPPORT : US (Support Portal : US), and TELEMETRY DATA PLATFORM DATA INGEST : US (Metric API : US).