All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Delays in NRQL and Infrastructure Alerts (US Region)
Incident Report for New Relic
Resolved
Between 16:58 time and 20:01 UTC, some customers experienced experienced missed, delayed, or false alerts notifications.

We’ve resolved the issue with Infrastructure and NRQL-based alerts in the US region. Services have returned to their normal operation.
Posted Jan 10, 2020 - 20:12 UTC
Identified
We have identified the issue with Infrastructure and NRQL-based alerts in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jan 10, 2020 - 19:36 UTC
Investigating
Some customers are experiencing an issue with Infrastructure and NRQL-based alerts in the US region. Notifications are impacted for some customers. We’re working to resolve the issue. We will update this page as we resolve the issue.
Posted Jan 10, 2020 - 18:30 UTC
This incident affected: Alert Notifications : US (Infrastructure : US).
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