All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Multiple Product UI and Alert Irregularities for US Region
Incident Report for New Relic
Resolved
Between 22:43 and 00:37 UTC, some customers experienced gaps in data/charts and false or missed alert notifications. Data will not be recovered. Notifications were impacted for some customers 22:48 and 00:59 UTC.

We’ve resolved the issue with multiple products and alerts in the US region. Services have returned to their normal operation.
Posted Jul 28, 2021 - 01:47 UTC
Monitoring
We’ve resolved the issue with multiple products and alerts in the US region. Services have returned to their normal operation.
Posted Jul 28, 2021 - 01:32 UTC
Identified
We have identified the issue with multiple products and alerts in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 28, 2021 - 00:46 UTC
Update
We have identified the issue with Synthetics and Mobile UI and NRQL alerts in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 28, 2021 - 00:18 UTC
Investigating
Some customers are experiencing an issue with NRQL Alerts in the US region. We will update this page as we resolve the issue.
Posted Jul 27, 2021 - 23:15 UTC
This incident affected: UI : US (APM : US, Browser : US, Dashboards : US, Mobile : US, Serverless : US, Synthetics : US), Data Ingest : US (Event API : US, Metric API : US, Trace API : US), and Alert Notifications : US (Mobile : US, NRQL : US, Synthetics : US).