All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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UI Irregularities in EU Region
Incident Report for New Relic
Resolved
Between 07:30 UTC and 11:10 UTC on July 31st, some customers in the EU region may have experienced UI Irregularities.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Jul 31, 2024 - 11:29 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2024 - 11:12 UTC
Update
The issue has been identified and a fix is being implemented.
Posted Jul 31, 2024 - 10:21 UTC
Identified
We are investigating an issue that may impact the UI for customer accounts in the EU region.
Data ingest and alert notifications are not impacted at this time
Posted Jul 31, 2024 - 09:26 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Jul 31, 2024 - 08:55 UTC
This incident affected: UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
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