All systems are working normally

New Relic platform

Status of New Relic products and features

Operational
Partial outage
Major outage
Maintenance

Incident History

November 2019 to January 2020

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UI Irregularities in EU Region

Incident Report for New Relic

Resolved

Between 07:30 UTC and 11:10 UTC on July 31st, some customers in the EU region may have experienced UI Irregularities.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Posted Jul 31, 2024 - 11:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 31, 2024 - 11:12 UTC

Update

The issue has been identified and a fix is being implemented.

Posted Jul 31, 2024 - 10:21 UTC

Identified

We are investigating an issue that may impact the UI for customer accounts in the EU region.
Data ingest and alert notifications are not impacted at this time

Posted Jul 31, 2024 - 09:26 UTC

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Posted Jul 31, 2024 - 08:55 UTC

This incident affected: UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).