Between 11:50am and 09:45 UTC, some customers experienced metric data lag consumption. Additionally all alerts were impacted between 01:32am and 04:12am UTC. Data will not be recovered.
We’ve resolved the issue with UI for metric data in the US region. Services have returned to their normal operation.
Posted Nov 11, 2020 - 11:21 UTC
Update
We are continuing to address the issue with the UI for metric data in the US region. We’re working to resolve it.
Posted Nov 11, 2020 - 09:17 UTC
Update
We are continuing to address the issue with the UI for metric data in the US region. We’re working to resolve it.
Posted Nov 11, 2020 - 06:46 UTC
Update
We have resolved the alerts portion of this event. We are continuing our work to resolve the issue with the UI for metric data in the US region.
Posted Nov 11, 2020 - 04:57 UTC
Update
We have identified the issue with UI for metric data and alerts in the US region. Notifications are impacted for some customers. We’re continuing to working to resolve it.
Posted Nov 11, 2020 - 04:40 UTC
Identified
We have identified the issue with UI for metric data and alerts in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Nov 11, 2020 - 03:03 UTC
Investigating
Some customers are experiencing an issue with UI for metric data and alerts in the US region. We will update this page as we resolve the issue.
Posted Nov 11, 2020 - 01:30 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US) and Data Ingest : US (APM Agent : US, Metric API : US).