Resolved
Between beginning 21:55 and 22:10 UTC, some customers experienced chart irregularities, false alerts notification, 500 errors or a blank page when attempting to access New Relic.
We’ve resolved the issue with UI and alerts for all products in the US and EU regions. Services have returned to their normal operation.
Posted May 01, 2020 - 22:40 UTC
Monitoring
We’ve resolved the issue with UI and alerts for all Products in the US and EU regions. Services have returned to their normal operation.
Posted May 01, 2020 - 22:28 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for all products in the US and EU regions. We will update this page as we resolve the issue.
Posted May 01, 2020 - 22:21 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe), UI : US (APM : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), and UI : Europe (APM : Europe, Browser : Europe, Dashboards : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe).
