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New Relic platform
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Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
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Incident History
November 2019 to January 2020

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Alerts/UI Unavailable for US Region
Incident Report for New Relic
Resolved
Between 22:56 and 00:02 UTC, some customers experienced missed or delayed alerts.

We’ve resolved the issue with UI and alerts in the US region. Services have returned to their normal operation.
Posted Oct 28, 2020 - 17:31 PDT
Monitoring
We have identified the issue with UI and alerts in the US region. Data collection is not impacted. We’re working to resolve the issue.
Posted Oct 28, 2020 - 16:28 PDT
Investigating
Some customers are experiencing an issue with UI and alerts in the US region. We will update this page as we resolve the issue.
Posted Oct 28, 2020 - 15:56 PDT
This incident affected: FULL STACK OBSERVABILITY UI : US (Alerts UI : US, APM UI : US, Browser UI : US, Dashboards UI : US, Infrastructure UI : US, Insights UI : US, Logs UI : US, Mobile UI : US, Serverless UI : US, AWS Lambda Integration : US, Synthetics UI : US), TELEMETRY DATA PLATFORM DATA INGEST : US (APM Agent : US, Browser Agent : US, Infrastructure Agent and Integrations : US, Mobile Agent : US, Event API : US, Log API : US, Metric API : US, Trace API : US), TELEMETRY DATA PLATFORM ALERT NOTIFICATIONS : US (NRQL Alerts : US), FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Browser Alert Notifications : US, Infrastructure Alert Notifications : US, Insights Alert Notifications : US, Logs Alert Notifications : US, Mobile Alert Notifications : US, Serverless Alert Notifications : US, Synthetics Alert Notifications : US), APPLIED INTELLIGENCE : US (Incident Intelligence : US, Proactive Detection : US), and AWS : US, AZURE : US, GCP : US, LAMBDA : US, KUBERNETES : US.