Synthetics Irregularities for EU Region

Incident Report for New Relic

Resolved

Between 4:47 and 6:41 UTC, some customers experienced issues with Synthetics checks. Data will not be recovered.

We’ve resolved the issue with Synthetics checks in the EU region. Services have returned to their normal operation.
Posted Jun 26, 2021 - 06:53 UTC

Update

We continue to investigate the issue where customers are experiencing as issue with Synthetics checks in the EU region. We will update this page as we resolve the issue.
Posted Jun 26, 2021 - 05:56 UTC

Investigating

Some customers are experiencing an issue with Synthetics checks in the EU region. We will update this page as we resolve the issue.
Posted Jun 26, 2021 - 05:05 UTC
This incident affected: UI : Europe (Synthetics : Europe).
← Current Status Powered by Atlassian Statuspage
Service Degradation
We are investigating reports of degraded performance.
Started: --
US Region Status
Data Ingest
Click to expand â–¼
API services designed to receive telemetry data from agents and integrations
APM Agent
No issues detected
Browser Agent
No issues detected
Event API
No issues detected
Incident Intelligence API
No issues detected
Infrastructure Agent
No issues detected
Log API
No issues detected
Metric API
No issues detected
Mobile Agent
No issues detected
OTLP API
No issues detected
Trace API
No issues detected
Synthetics
No issues detected
Alert Notifications
Click to expand â–¼
Services designed to transmit alerts to third-party integrations
APM
No issues detected
Browser
No issues detected
Infrastructure
No issues detected
Logs
No issues detected
Mobile
No issues detected
NRQL
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
UI
Click to expand â–¼
New Relic One platform and visualization tools
Alerts
No issues detected
APM
No issues detected
Auto-Telemetry with Pixie
No issues detected
AWS Lambda Integration
No issues detected
Browser
No issues detected
Dashboards
No issues detected
Incident Intelligence
No issues detected
Infrastructure
No issues detected
Infrastructure Integrations
No issues detected
Logs
No issues detected
Lookout
No issues detected
Mobile
No issues detected
Open Instrumentation
No issues detected
Proactive Detection
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
No issues detected
Issue detected
Undergoing maintenance
View status history See our docs Visit our support forum
© 2026 New Relic, Inc. All rights reserved.
Service Degradation
We are investigating reports of degraded performance.
Started: --
EU Region Status
Data Ingest
Click to expand â–¼
API services designed to receive telemetry data from agents and integrations
APM Agent
No issues detected
Browser Agent
No issues detected
Event API
No issues detected
Incident Intelligence API
No issues detected
Infrastructure Agent
No issues detected
Log API
No issues detected
Metric API
No issues detected
Mobile Agent
No issues detected
OTLP API
No issues detected
Trace API
No issues detected
Synthetics
No issues detected
Alert Notifications
Click to expand â–¼
Services designed to transmit alerts to third-party integrations
APM
No issues detected
Browser
No issues detected
Infrastructure
No issues detected
Logs
No issues detected
Mobile
No issues detected
NRQL
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
UI
Click to expand â–¼
New Relic One platform and visualization tools
Alerts
No issues detected
APM
No issues detected
Auto-Telemetry with Pixie
No issues detected
AWS Lambda Integration
No issues detected
Browser
No issues detected
Dashboards
No issues detected
Incident Intelligence
No issues detected
Infrastructure
No issues detected
Infrastructure Integrations
No issues detected
Logs
No issues detected
Lookout
No issues detected
Mobile
No issues detected
Open Instrumentation
No issues detected
Proactive Detection
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
No issues detected
Issue detected
Undergoing maintenance
View status history See our docs Visit our support forum
© 2026 New Relic, Inc. All rights reserved.
Service Degradation
We are investigating reports of degraded performance.
Started: --
JP Region Status
Data Ingest
Click to expand â–¼
API services designed to receive telemetry data from agents and integrations
APM Agent
No issues detected
Browser Agent
No issues detected
Event API
No issues detected
Incident Intelligence API
No issues detected
Infrastructure Agent
No issues detected
Log API
No issues detected
Metric API
No issues detected
Mobile Agent
No issues detected
OTLP API
No issues detected
Trace API
No issues detected
Synthetics
No issues detected
Alert Notifications
Click to expand â–¼
Services designed to transmit alerts to third-party integrations
APM
No issues detected
Browser
No issues detected
Infrastructure
No issues detected
Logs
No issues detected
Mobile
No issues detected
NRQL
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
UI
Click to expand â–¼
New Relic One platform and visualization tools
Alerts
No issues detected
APM
No issues detected
Auto-Telemetry with Pixie
No issues detected
AWS Lambda Integration
No issues detected
Browser
No issues detected
Dashboards
No issues detected
Incident Intelligence
No issues detected
Infrastructure
No issues detected
Infrastructure Integrations
No issues detected
Logs
No issues detected
Lookout
No issues detected
Mobile
No issues detected
Open Instrumentation
No issues detected
Proactive Detection
No issues detected
Serverless
No issues detected
Synthetics
No issues detected
No issues detected
Issue detected
Undergoing maintenance
View status history See our docs Visit our support forum
© 2026 New Relic, Inc. All rights reserved.
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Storage Issue ISSUE DETECTED
UI Maintenance MAINTENANCE
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