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All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Support Center Ticketing Irregularities for US & EU Regions
Incident Report for New Relic
We’ve resolved the issue with the Support Center in the US and EU regions. Services have returned to their normal operation.
Posted Jan 31, 2020 - 09:22 PST
Some customers may be unable to successfully create a support ticket. We will update this page as we resolve the issue.
Posted Jan 31, 2020 - 09:03 PST
This incident affected: SUPPORT : US (Support Portal : US) and SUPPORT : Europe (Support Portal : Europe).