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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Dimensional Metrics, Logs, APM, Custom Events, Infra Lag
Incident Report for New Relic
Between 14:35 and 17:09 UTC, some customers experienced gaps in charts or chart irregularities, delayed or missed alert notifications. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Dimensional Metrics, Logs, APM, Custom Events, Infra in the US region. Services have returned to their normal operation.
Posted Dec 11, 2020 - 09:44 PST
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Infrastructure Alert Notifications : US, Logs Alert Notifications : US), TELEMETRY DATA PLATFORM DATA INGEST : US (Event API : US, Log API : US, Metric API : US), and FULL STACK OBSERVABILITY UI : US (APM Agent : US, Infrastructure Agent and Integrations : US).