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Incident History
November 2019 to January 2020

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Synthetics delays in AWS_SA_EAST_1 for US Region
Incident Report for New Relic
Resolved
Between 16:49 - 17:11 UTC, some customers experienced chart irregularities, a delay in checks and an increase in errors, false, delayed and/or missed alert notifications.

We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.
Posted Jul 21, 2020 - 10:13 PDT
Investigating
Some customers are experiencing an issue with UI, alerts and/or checks for Synthetics in AWS_SA_EAST_1 in the US region. We will update this page as we resolve the issue.
Posted Jul 21, 2020 - 10:08 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (Synthetics Alert Notifications : US) and FULL STACK OBSERVABILITY UI : US (Synthetics UI : US).