All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Support Portal Is Undergoing Maintenance
Scheduled Maintenance Report for New Relic
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 07, 2022 - 15:41 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 23, 2021 - 15:45 PST
Our Support Portal at is undergoing maintenance. To contact our Support Team, please use the In-Product Support experience or select the Documentation and Support (question mark icon) in New Relic One. To update an existing support case, please reply to the email notification you received from your case.
Posted Dec 23, 2021 - 15:43 PST
This scheduled maintenance affects: SUPPORT : US (Support Portal : US) and SUPPORT : Europe (Support Portal : Europe).