We are happy to announce that the New Relic’s Support Portal (support.newrelic.com) will be reactivated on the morning of Tuesday, February 22 (Pacific Time). Our teams are completing the system maintenance to correct a previously identified issue, after which the Portal will be relaunched and available for use.
While the Support Portal is undergoing maintenance, we remain committed to helping you get the assistance you need for the New Relic One platform.
To contact our Support Team while the Support Portal is unavailable, please use the In-Product Support experience by selecting the Documentation and Support (question mark icon) in New Relic One. To update an existing support case, please reply to the email notification you received from your case.
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 07, 2022 - 23:41 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 23, 2021 - 23:45 UTC
Scheduled
Our Support Portal at support.newrelic.com is undergoing maintenance. To contact our Support Team, please use the In-Product Support experience or select the Documentation and Support (question mark icon) in New Relic One. To update an existing support case, please reply to the email notification you received from your case.