Alert Evaluation Delayed or Missing for US Region

All systems are working normally

New Relic platform

Status of New Relic products and features

Operational
Partial outage
Major outage
Maintenance

Incident History

November 2019 to January 2020

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Alert Evaluation Delayed or Missing for US Region

Incident Report for New Relic

Resolved

Between 18:27 and 18:50 UTC, some customers may have experienced delayed or missing Alert Notifications.

We’ve resolved the issue with Alert Notifications in the US region. Services have returned to their normal operation.

Posted Nov 21, 2022 - 19:04 UTC

Update

We are continuing to investigate this issue.

Posted Nov 21, 2022 - 18:55 UTC

Investigating

Some customers are experiencing an issue with Alert Condition Evaluation in the US region. We will update this page as we resolve the issue.

Posted Nov 21, 2022 - 18:54 UTC

This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, NRQL : US, Synthetics : US).

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